Bring that special piece of jewellery back to its former glory with our professional jewellery cleaning service. We will remove any build up of dirt or residue from soaps, hand creams, hand sanitisers that can get caught behind the stones meaning your gemstones become dull. After a clean you will be amazed at the difference!
What items can I have cleaned?
We can clean rings, pendants, earrings, brooches, chains, bracelets that are made of Platinum, Gold or Silver.
How much does a professional clean cost?
Cleaning costs just £22 plus postage to return your item back to you.
How long does cleaning take?
Generally, cleaning takes between 1 to 3 working days depending on the workload of the workshop.
How is jewellery cleaned?
We use an industrial Ultrasonic cleaner to remove any dirt or residue from your jewellery and is followed by a polish using our professional polishing machine. For some white gold jewellery which has been rhodium plated and where the plating needs restoring we can rhodium plate your ring. For a quotation for this extra service please fill out the form.
How should I send my jewellery?
We always recommend sending your jewellery by Royal Mail Special Delivery so it is insured in transit. Be sure to insure your jewellery for the correct amount as there are different levels of cover. The lowest is £750.00 (as of July 2022). You should send your jewellery to our workshop at the following address.
LBG International Ltd, Cleaning Dept, The Thorns, Mineral Lane, Chesham, Buckinghamshire, HP5 1NJ. Please be sure to include your name, address, telephone number and email address when you send the package.
How do I pay for a professional clean?
Once we have received your jewellery we will confirm by email or telephone and we will send you a link to pay online. If you prefer you can pay over the phone by calling 0800 6348570 or 01494 783699 or we can call you instead.